Customer care
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Questions about dimensions, finish, delivery or room fit are best asked before checkout. Send a note and we will help you choose the right piece with fewer surprises.
Order questions
Include your order number if you are asking about an existing purchase.
Room fit advice
Share measurements, access details or styling questions before choosing larger furniture.
Working-day replies
We aim to reply within one UK working day. For delivery or damaged-item queries, include photos and your order number.
Before ordering
Ask before you buy.
For furniture enquiries, the most useful notes include the product name, delivery postcode, wall or alcove measurements, and any existing wood tones you are matching.
